SHIPPING AND RETURN POLICY

Shipping Policy

Lalitha Thanga Maaliagi has a transparent and clear shipping policy for all orders placed on our website.

Lalitha Thanga Maaliagi understands that getting your items quickly is important to you, so we make every effort to process your order quickly.

1. We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.

2. We offer FREE Shipping (specified on the Product detail page) on selected products ordered through LalithaThangaMaaliagi.com

3. Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.

4. We make our best efforts to ship each item in your order within 2-5 working days of the order. However in some cases, we may take longer, up to 7 working days.

5. We ship on all week days (Monday to Saturday), excluding public holidays.

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our phone number 044-22347883/22327883 or email to support@lalithathangamaaligai.com, mentioning your order reference number.

Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

 

Return Policy

There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Support Team who will guide you on the process for the same at

The return process of the product can be restricted depending on the nature and category of the product.

Conditions for return:

1. Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.

2. Products/Items should be UNUSED.

3. Products should be returned in their original packaging along with the original price tags, labels and invoices.

4. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.

 

Refunds

We will process the refund after receipt of the product by Lalitha Thanga Maaligai or its business partner. Refund will be processed based on the mode of payment of the order.

1. Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.

2. Orders paid by net banking accounts will be credited back to bank account.

3. For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order.